Your subscription is still activeNothing is lost, nothing to pay

Your tools moved to the new app

The old ToolScale browser has been switched off, so your old access no longer opens. Your subscription is still active: activate it in the new app in 2 minutes.

Get my tools back
Use the same email as your subscriptionNothing to pay

Stuck? Message Julia on WhatsApp, she'll set it up with you.

Inbox
Julia from ToolScalecontact@toolscale.io
Access expired
Your ToolScale access has expired

Your subscription is still active. Reactivate your access in 2 minutes to unlock your tools again.

Reactivate my access

We sent you this email. Can't find it? Check Spam or Promotions.

What changed, and what didn't

Your subscription is untouched

Same subscription, same plan. You don't pay again and you're never charged twice.

The old browser is retired

ToolScale now runs in its own app for Windows and Mac. Only the old access was switched off.

All your tools are waiting

The same 50+ tools, already logged in, plus the new ones we keep adding.

Get your tools back in 2 minutes

  1. 1

    Create your account on Subicon

    Subicon runs our new customer area. Sign up at subicon.io/auth with the same email as your subscription, so it's linked automatically.

  2. 2

    Download the ToolScale app

    From your customer area, download the app for Windows or Mac.

  3. 3

    Sign in, your tools are back

    Open the app and sign in with that same account. Every tool opens already logged in.

Start step 1

We emailed you about it

Look for these emails from contact@toolscale.io. You may have received one or several of them.

ToolScaleYour new ToolScale app is ready
Announcement
Julia from ToolScaleYour ToolScale access has expired
Action needed
Julia from ToolScaleYour ToolScale tools are still locked
Reminder
Julia from ToolScaleLast reminder: get your ToolScale tools back
Last reminder

Nothing in your inbox? Check Spam, Promotions or Updates, and search for “ToolScale”. Already on the new app? You can ignore them.

Your questions

Do I have to pay again?
No. Your current subscription carries over to the new app. Creating your account on Subicon is free and doesn't start a new subscription.
Will I be charged twice?
No. You keep one subscription: the one you already have.
What is Subicon?
Subicon is the platform that runs the new ToolScale customer area: your account, your subscription and the app download, in one place.
Is ToolScale shutting down?
No. ToolScale moved to its own app. The old browser is the only thing that was switched off.
My email isn't recognized
Sign up with the email you subscribed with: it's the one on your payment receipt. Still stuck? Message Julia on WhatsApp with that email and she'll link your account.
I already moved to the new app
Then you're all set: just open the app and sign in. You can ignore our reminders.
Should I cancel my subscription?
If your tools stopped working, that's only the old access being switched off: your tools are waiting in the new app. Message Julia first, she'll get you back in. You stay free to manage your subscription anytime from your customer area.

Your tools are 2 minutes away

Create your account with the same email as your subscription, download the app, sign in.

Get my tools back

Questions? Message Julia on WhatsApp

Julia